jilibibi FAQs - Common Questions About jilibibi Login & App
Account & jilibibi Login FAQs
Q: How do I complete jilibibi login?
A: Simply click the Login button on jilibibi.com, enter your registered mobile number and password. Enable two-factor authentication for enhanced security.
Q: What if I forget my password?
A: Click "Forgot Password" on the login page. Select SMS verification, enter the 6-digit code received, and create a new password.
Q: Can I have multiple jilibibi accounts?
A: No, jilibibi policy strictly prohibits multiple accounts. Each user is limited to one account per phone number and email address.
jilibibi App & Download FAQs
Q: How do I get the jilibibi app?
A: Visit jilibibi.com and click the download button. Android users can download the APK directly. iOS users can install the Progressive Web App via Safari.
Q: Is the jilibibi app safe?
A: Yes, the official jilibibi app uses 256-bit SSL encryption. Only download from jilibibi.com - never from third-party app stores.
Q: What are the app requirements?
A: Android 6.0+ or iOS 12.0+, minimum 2GB RAM, and 50MB free storage space.
Deposit & Withdrawal FAQs
Q: What is the minimum deposit?
A: The minimum deposit is 100 PHP across all payment methods including GCash, PayMaya, bank transfer, and cryptocurrency.
Q: How long do withdrawals take?
A: Verified accounts receive withdrawals within 5-30 minutes for e-wallets. Bank transfers process within 1-3 hours during banking hours.
Q: Are there transaction fees?
A: jilibibi absorbs all deposit fees. Withdrawals above 1,000 PHP are fee-free. Withdrawals below 1,000 PHP incur a 50 PHP processing fee.
jilibibi Games & Bonuses FAQs
Q: What jilibibi games are available?
A: jilibibi offers 125+ games including slots like Super Ace and Golden Empire, live casino, fishing games, and card games.
Q: What is the welcome bonus?
A: New players receive a generous welcome bonus package. Wagering requirements are player-friendly at 1x turnover on deposit plus bonus amount.
Q: Are jilibibi games fair?
A: Yes, all jilibibi games use certified RNG technology audited by iTech Labs. Monthly payout reports are published showing actual RTP percentages.
VIP & Support FAQs
Q: How does the VIP program work?
A: VIP status is based on monthly deposits and wagering. Benefits include enhanced cashback up to 2%, birthday bonuses up to 10,000 PHP, and priority withdrawals.
Q: How can I contact customer support?
A: jilibibi offers 24/7 support via Live Chat (under 2-minute response), Telegram (@jilibibiOfficial), and email ([email protected]).
Q: What is the legal age requirement?
A: Players must be 21 years or older. KYC verification confirms age during registration. Accounts belonging to minors are immediately closed with funds refunded.
Security & Responsible Gaming
Q: Is jilibibi legit and licensed?
A: Yes, jilibibi operates under international gaming licenses and complies with Philippine offshore gaming regulations under PAGCOR oversight.
Q: Can I set gaming limits?
A: Yes, access "Account Settings" to set daily, weekly, or monthly deposit limits, loss limits, and session time limits. Self-exclusion options range from 24 hours to permanent closure.
Q: How is my data protected?
A: jilibibi uses 256-bit SSL encryption for all transactions. Personal information is never shared with third parties. Regular security audits ensure ongoing protection.